Terms and Conditions

Last updated: October 2025

Welcome to Key Minds. This website is operated by Kelly Moreno trading as Key Minds (“we”, “us”, or “our”). By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using the site.

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1. About Key Minds

Key Minds provides leadership development and coaching services to individuals and organisations. Coaching is a process designed to support personal and professional growth. It is not counselling, therapy, or medical treatment, and should not be used as a substitute for such services.

Business name: Kelly Moreno trading as Key Minds
Email: kelly@keyminds.co.uk
Location: United Kingdom

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2. Website Use

All content on this website — including text, images, graphics, and downloadable materials — is for general information only. While we aim to keep information accurate and up to date, we make no guarantees of completeness or suitability for any particular purpose.

You agree not to misuse this website, attempt to gain unauthorised access to it, or use it in any way that may impair its operation or integrity.

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3. Intellectual Property

All content, design, and branding displayed on this website (including the Key Minds name, logo, and materials) are the intellectual property of Kelly Moreno unless otherwise stated. You may not reproduce, distribute, or adapt any material from this site without prior written permission.

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4. Links to Other Websites

This website may include links to external websites. These are provided for convenience only, and we have no control over, or responsibility for, the content or privacy practices of those sites.

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5. Coaching Services

All coaching sessions are subject to individual agreements between Kelly Moreno and the client or organisation. These will outline details such as fees, schedules, confidentiality, and cancellation terms.

While every effort is made to support each client’s goals, outcomes cannot be guaranteed. The coaching process is collaborative, and progress depends on each client’s engagement and commitment.

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6. Liability

To the fullest extent permitted by law, Kelly Moreno will not be liable for any indirect, incidental, or consequential loss or damage arising from the use of this website or participation in coaching services. Nothing in these terms excludes liability for death or personal injury caused by negligence, or for any other liability that cannot be excluded under UK law.

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7. Data Protection

We take your privacy seriously and handle all personal data in accordance with UK data protection law.
A separate Privacy Policy sets out how we collect, store, and use your data, including through contact forms and email correspondence.

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8. Changes to These Terms

We may update these Terms and Conditions occasionally to reflect changes in the law or how we operate. The revised version will be posted on this page with an updated “last updated” date.

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9. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

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Contact
If you have any questions about these Terms and Conditions, please contact Kelly at kelly@keyminds.co.uk.