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Privacy Policy

Last updated: October 2025

This Privacy Policy explains how Kelly Moreno trading as Key Minds (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit our website or communicate with us.

We are committed to safeguarding your privacy and ensuring that your personal data is handled fairly, lawfully, and transparently.

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1. Who We Are

Business name: Kelly Moreno trading as Key Minds
Email: kelly@keyminds.co.uk
Location: United Kingdom

For the purposes of data protection law, Kelly Moreno is the data controller of your personal information.

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2. What Information We Collect

We may collect and process the following information:

a. Information you provide directly:

  • Your name, email address, and any details you include when contacting us via forms or email.

  • Information shared during coaching enquiries, consultations, or sessions.

b. Automatically collected information:

  • Basic technical data such as IP address, browser type, and how you use the site (via standard analytics tools). This data is anonymous and used only to improve website performance.

We do not collect or store any payment details on this website.

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3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and manage client relationships.

  • Provide coaching and related services.

  • Maintain internal records.

  • Improve our website and communications.

  • Comply with legal and regulatory obligations.

We will not sell or share your data with third parties for marketing purposes.

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4. Legal Basis for Processing

We process personal data only when there is a lawful reason to do so, which may include:

  • Contract: to provide coaching or respond to an enquiry.

  • Consent: when you choose to provide information through the website or by email.

  • Legitimate interests: to run and improve our business.

  • Legal obligation: where we must comply with law or regulation.

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5. How We Store and Protect Your Data

All personal information is stored securely using password-protected systems and devices.
We take reasonable technical and organisational measures to prevent unauthorised access, disclosure, alteration, or loss of your data.

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting, or reporting requirements.

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6. Sharing Your Information

Your information will only be shared with trusted service providers where necessary (for example, secure email hosting or cloud storage providers) and only to the extent required for business operations.
All such providers are bound by confidentiality and data protection obligations consistent with UK GDPR.

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7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of any inaccurate information.

  • Request deletion of your personal data (where legally possible).

  • Withdraw consent for processing (where applicable).

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you are concerned about how your data is handled.

You can exercise your rights by contacting us at kelly@keyminds.co.uk.

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8. Cookies

This website uses only essential and analytical cookies to ensure it functions correctly and to understand general visitor behaviour. No personal information is collected through cookies.

You can adjust your browser settings to block or delete cookies at any time.

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9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The most recent version will always be available on this page.

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Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact Kelly Moreno at kelly@keyminds.co.uk.

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